The operations steering team (OST) is responsible for coordinating the Infrastructure and the installation and running of the compute and storage systems. It also coordinated resource allocations to the BiG Grid users to ensure that promised resources are actually available.

To put requests to the operations teams, please contact the help desk. For general issues with the infrastructure and questions, contact support@biggrid.nl. But of course you can also contact the help desk of any of the core sites.